Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Cell Phone Software
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 5 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
GPS Data Plan and Activation Form
Data Plan Information
- GPS activation: Built into the total price
- Data plan: $39.99 **No contracts pay month to month**
- Activate same day if GPS forms are received before 4 pm CST
- Daily Pro-rated amount $1.33
- GPS activation form - Click Here
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- GV53 Hard Wired GPS Tracker
- Extended wiring cable, Activation Included
Product Specifications
- Weight: 2.4oz
- GPS Antenna: Internal
- Position Accuracy: 2.5m
- Cellular Antenna: Internal
- Dimensions: 3.5 x 2.2 x 0.5 inches
- Operating Voltage: DC 8 Volt to 32 Volt
- Operating Temperature: -30℃ + 80℃, Storage Temperature: -40°C to 85°C
- Digital Inputs/Outputs: Configurable I/Os, one positive trigger for the ignition, one special I/O available as a negative trigger digital input or an open-drain output with 150 mA max drive current
Frequently Asked Questions
Q: How does the device get wired?
A: There are only three wires required for installation, but we suggest getting a professional installation if you are not familiar with car electronics. There is also a TTL serial port connection if the car has an available port.
Q: Can I follow the device to the last reported location?
A: You could follow it in real-time, or you could ping the last known location so you can get to that position.
Q: What happens if the GPS signal is lost?
A: Even when the GPS signal is lost, GSM localization will kick in and ping to the nearest cellular towers to update the location, increasing detection accuracy with the number of towers pinged.
Q: Can I look at the history?
A: Yes, with calendar navigation, you may click on any day that shows a record to see all the traveling and locations visited that day from the past 24 months.
User Guides
Support
- 7:30-4:00 Central Standard Time, Monday to Friday
- Email Support (You will need your device IMEI and ICCID number) - Click Here
- Phone: 1-305-969-5566