Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Cell Phone Software
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 5 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- 1080P Hidden Button Camera
- USB Cable
Product Specifications
Frequently Asked Questions
Q: Where on my shirt would be the best place to put it?
A: The middle of the shirt should be best.
Q: Is there a free software program that will play these videos on my Mac/PC?
A: If your native players don't work, we suggest downloading the free-to-use VLC Media Player.
Q: Does it have internal storage?
A: No, it requires an SD Card, max 64GB.
Q: Why does the unit vibrate?
A: It allows you to know what you're doing without looking at the device.
Q: How long does it take to charge?
A: 2 hours.
Q: How do you set the time and date?
A: Please refer to the quick start guide - Click Here
Q: Does this device record Audio, too?
A: Yes.
Q: Will this record when plugged into power?
A: Yes. The device will record if the SD card is inserted and plugged into a USB wall charger or power bank.
Q: Will this record when plugged into my computer?
A: No. The device will charge and allow for you to download your video recordings.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here