Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Items that are damaged or tampered with
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Items must be shipped back within 30 days from the date of purchase. Items must be unopened and in their original packaging, or a minimum 20% restocking fee will be applied.
PRODUCT WARRANTY
All products carry a one-year manufacturer's warranty. You can exchange the product for the same item if it is defective. Defective issues include manufacturing defects, battery issues, or issues deemed defective by a tech support representative.
WHAT ARE THE REFUND OPTIONS?
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 6 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 106 South Church Street STE 4, McKinney, TX 75069
Free Parking located at McKinney Downtown Public Parking Lot 4
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- Bluetooth Cell Phone Recorder Stores 144 Hours
Product Specifications
- Weight: .72oz
- Time and date stamp
- Charge Time: 2 hours
- Continuous recording: Yes
- Mac or Windows Compatible
- Frequency Range: 2.402 - 2.480 GHz
- Bluetooth Device Pairing Distance: 30 feet
- Microphone Range: 40 feet in optimal conditions
- Product Dimensions: 0.79 in. X 4.4 in. X 0.45 inches
- Storage Capacity: XHQ-144hrs, HQ-288hrs, SP-576hrs
- PC Interface: USB, Recording Format: MP3, Memory: 8GB
- Battery Life Bluetooth Recording: 9 hours, Voice Recording: 20 hours
Frequently Asked Questions
Q: How long does it take to charge?
A: 2 hours.
Q: My computer is having trouble with playback. Which software player would you suggest?
A: We recommend using VLC media player for Windows or Mac computers.
Q: How do I set the time and date?
A: Please refer to the quick start guide - Click Here
Q: Can I use this to record a face-to-face conversation?
A: Yes.
Q: Is there a way to listen to the files without a computer?
A: Yes, the device has a speaker built-in.
Q: Does it have onboard storage, or will I need external storage?
A: Built-in 8GB memory
Q: What's the battery life?
A: 9 hours of Bluetooth recording or 20 hours of voice recording (face to face).
Q. Will this record a call on someone else's cell phone?
A. No.
Q: Can I listen to the recordings on my iPhone?
A: Yes, using the OTG USB-C Cable LINK
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here
- Date and Time Stamp Windows Computers: Click Here
