Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Cell Phone Software
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 5 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- Pro USB Flash Drive Audio Recorder Voice Activated
Product Specifications
- Weight: .51oz
- Charge Time: 2 hours
- Time and Date Stamp
- Mac or Windows Compatible
- VAR Detection Level: About 60dB
- Automatic Recording Level Control
- Continuous or Voice-Activated Recording
- Product Dimensions: 2.5 x 3/4 x .5 inches
- Microphone Range: 40 feet in optimal conditions
- Storage Capacity: PCM-24 hrs, XHQ-144 hrs, HQ-288 hrs
- PC Interface: USB, Recording Format: MP3, Memory: 8GB
- Continuous Battery Life: PCM 23 hrs, XHQ-23 hrs, HQ-28 hrs, or up to 25-days in voice activation/standby
Frequently Asked Questions
Q: How long should I charge the device to get a full battery?
A: 2 hours.
Q: How can I tell when it's fully charged?
A: There will be a red light that will be solid while it charges, then it will start to blink when it has reached full power.
Q: How do I set the Time and Date for Windows or Mac computers?
A: Please refer to the quick start guide - Click Here
Q: What if, when I plug it into my computer, a pop-up does not show to bring me to the files?
A: For Windows computers, type "computer" into the search bar near the Windows menu. This will bring up the File Explorer with "MEMOQ" listed under "This PC," which contains all your files. For a Mac computer, you'll do the same thing but using the Finder app.
Q: Does it require an external SD card?
A: No, this unit has a built-in 8GB memory.
Q: What is the maximum battery life?
A: It can record 24 hours continuously and be on standby with voice activation for up to 25 days.
Q: Is there a maximum number of files?
A: 999 is the maximum amount of files, and when that number is reached, it will not record any more until you plug it into your computer and delete it from the device, save it to the computer or move the files outside of the "Voice" folder.
Q: Does it function as a real USB device?
A: Yes. But keep in mind it will use up some of the recorder's memory if you store other files on it.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here
- Date and Time Stamp Windows Computers: Click Here