Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 4 pm, Monday - Friday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- Bluetooth Cell Phone Recorder Stores 144 Hours
Product Specifications
- Weight: .72oz
- Time and date stamp
- Charge Time: 2 hours
- Continuous recording: Yes
- Mac or Windows Compatible
- Frequency Range: 2.402 - 2.480 GHz
- Bluetooth Device Pairing Distance: 30 feet
- Microphone Range: 40 feet in optimal conditions
- Product Dimensions: 0.79 in. X 4.4 in. X 0.45 inches
- Storage Capacity: XHQ-144hrs, HQ-288hrs, SP-576hrs
- PC Interface: USB, Recording Format: MP3, Memory: 8GB
- Battery Life Bluetooth Recording: 9 hours, Voice Recording: 20 hours
Frequently Asked Questions
Q: How long does it take to charge?
A: 2 hours.
Q: My computer is having trouble with playback. Which software player would you suggest?
A: We recommend using VLC media player for Windows or Mac computers.
Q: How do I set the time and date?
A: Please refer to the quick start guide - Click Here
Q: Can I use this to record a face-to-face conversation?
A: Yes.
Q: Is there a way to listen to the files without a computer?
A: Yes, the device has a speaker built-in.
Q: Does it have onboard storage, or will I need external storage?
A: Built-in 8GB memory
Q: What's the battery life?
A: 9 hours of Bluetooth recording or 20 hours of voice recording (face to face).
Q. Will this record a call on someone else's cell phone?
A. No.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here
- Date and Time Stamp Windows Computers: Click Here