Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Cell Phone Software
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 5 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- WIFI 1080P Security Camera Watch
- USB Cable
Product Specifications
- Weight: 1.9oz
- Night Vision: No
- WIFI Range: 50 feet
- Time and Date Stamp
- Video Resolution: 1080P
- Frame Rate: 30fps~1080P
- Lens: 66° FOV, Audio: Yes
- Application: PV Cam Viewer
- Mac or Windows Compatible
- Video Storage 32GB: 3 hours
- Charge Time: 1 Hour 40 Minutes
- Photo Resolution: 1920x1080, Photo Format: JPEG
- PC Interface: USB, Video Format: MP4, Internal Memory: 32GB
- Continuous Battery Life: 65 minutes with WIFI on and 90 minutes off
- Product Dimensions Watch Face: 1.75 inches, Strap Dimensions: 9 Inches x .75 inches
Frequently Asked Questions
Q: Is this device compatible with Windows and Mac computers?
A: Yes.
Q: Where is the camera located?
A: The camera is located at the top of the watch above the LCD screen.
Q: Which media player do you recommend for playback?
A: We highly recommend that you download VLC Media Player. It's free and works with Windows and Mac computers.
Q: Does this camera have WIFI to sync to my phone?
A: Yes
Q: Does this camera have night vision?
A: No
Q: How do you set the time and date?
A: Through PC or via the PV Cam Viewer application. Please refer to the quick start guide - Click Here
Q: How long does the battery last?
A: 90 minutes with the WIFI off and 65 minutes with the WIFI on.
Q: How long does it take to recharge?
A: 1 hour and 40 minutes.
Q: How do I set the time on the watch?
A: Through PC or via the PV Cam Viewer application. Please refer to the quick start guide - Click Here
Q: Do photos and recordings have their own separate folders on PC or MAC?
A: It saves the video recordings in a separate file from the photos.
Q: Will it record audio while it's recording video?
A: Yes, it will.
Q: My watch gets warm. Is this normal?
A: Yes.
Q: Does the camera have motion activation?
A: No
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here