Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Cell Phone Software
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 5 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- WIFI USB Wall Charger Spy Camera with IR
- Micro SD Card Reader, Reset Pin
Product Specifications
- Weight: 2.4oz
- Time and Date Stamp
- Charge Time: 6 hours
- Stream Quality: 1080P
- Video Resolution: 720P
- Frame Rate: 30fps~720P
- Lens: 120° FOV, Audio: No
- Mac or Windows Compatible
- Night Vision Distance: 10 feet
- Video Storage 256GB: 200 hours
- Motion Detection Distance: 20 feet
- Application Name: TinyCam Pro
- Phone App Support: Android or iPhone
- Product Dimensions: 2.0 x 2.0 x 2.0 inches
- PC Interface: USB, Video Format: H.264, Memory: Up to 256GB Micro SD Card
Frequently Asked Questions
Q: Can this be used as a USB charger?
A: Yes.
Q: What is the viewing angle of the camera?
A: 120°
Q: Will I have to change anything with my network?
A: You may, if your Wireless password contains any special characters (i.e., $, &, *, #, etc. ), as the TinyCam Pro application cannot use them.
Q: How do I retrieve the recordings?
A: There are different ways to review your files. If you have the device tied to the WIFI of the location, you can use the app to view recordings directly from the SD card or take the card out and plug it into your computer to view recordings.
Q: Can I set this up on multiple phones to view remotely?
A: Yes, if you want someone else to view the device on their phone, you can download the application onto their phone and add in the devices' ID, then enter the password.
Q: Can I download my files onto my Mac OS?
A: Yes.
Q: Does this item record audio?
A: No.
Q: Does this product work with 5Ghz Signals?
A: No. Only 2.4Ghz.
Q: What is the default password?
A: 123456
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here