Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Items that are damaged or tampered with
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Items must be shipped back within 30 days from the date of purchase. Items must be unopened and in their original packaging, or a minimum 20% restocking fee will be applied.
PRODUCT WARRANTY
All products carry a one-year manufacturer's warranty. You can exchange the product for the same item if it is defective. Defective issues include manufacturing defects, battery issues, or issues deemed defective by a tech support representative.
WHAT ARE THE REFUND OPTIONS?
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 6 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 106 South Church Street STE 4, McKinney, TX 75069
Free Parking located at McKinney Downtown Public Parking Lot 4
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
Product Specifications
Frequently Asked Questions
Q: How much footage can the WiFi Router Spy Camera With Built-In Memory Nanny Camera record?
A: 50 hours of continuous recording, with motion activation and cycle recording for low maintenance and ease of use. All footage can be downloaded and saved from the App.
Q: Can you review footage in the App without saving anything?
A: Using the allcam365 Application allows for reviewing of any of the recorded footage without the need to download and back up the files.
Q: Is it possible to watch the footage on a computer?
A: It can be done, but not directly, first footage would need to be saved from the app on your smart device, then once saved the footage can be shared via email, Google Drive, or any other file-sharing program that is accessible on the computer.
Q: Does the camera require an internet connection to record?
A: If the goal is to have a camera record, but not connect it to the internet, it can be done using the camera's wireless p2p connection. This will allow for access to the camera from your smartphone when close by without internet access.
Q: How do you access the settings for the camera?
A: Through the allcam365 application. Click the Link HERE for the app setup guide.
Q: Does the WiFi Router Spy Camera With Built-In Memory record audio?
A: No
Q: Does this product work with 2.4Ghz or 5Ghz?
A: It connects to the internet on a 2.4Ghz band. If you do not have a 2.4Ghz signal available at home, you will need to enable it for setup.
Q: Does it have night vision?
A: There is no night vision for the device, but it does offer a low-lux camera capable of recording in darker environments.