Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 4 pm, Monday - Friday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- 1080P Key Fob Security Camera
- USB Cable, 32GB Micro SD card
Product Specifications
- Audio: Yes
- Weight: 1.5oz
- Night Vision: No
- Time and Date Stamp
- Charge Time: 3 hours
- Field of View: 66 degrees
- Mac or Windows Compatible
- Video Resolution: 1080P/720P
- Frame Rate: 30fps~1080P/720P
- Video Storage 256GB: 40 hours
- Continuous Battery Life: 75 minutes
- Product Dimensions: 2.95x1.73x.66 inches
- Photo Resolution: 2560x1920 Photo Format: JPEG
- PC Interface: USB, Video Format: H.264 MOV, Memory: Memory: Up to 256GB Micro SD Card
Frequently Asked Questions
Q: I can't find the SD card slot or port to plug it into the computer. Where is it?
A: The keyring is located on the back, where a removable silver plate is located. Once the plate is removed, the SD card slot is located directly above the USB port.
Q: Which media player do you recommend for playback?
A: We highly recommend that you download VLC Media Player. It's free and works with Windows and Mac computers.
Q: When charging, is there an indicator that lets me know when it's fully charged?
A: Yes. A light is on while charging and turns off when it is fully charged
Q: Can the device date and timestamp the recordings?
A: Please refer to the quick start guide - Click Here
Q: How long does the battery last?
A: 75 minutes.
Q: Does the device have Night Vision?
A: No.
Q: Does it record sound?
A: Yes.
Q: How long does it take to charge?
A: It takes about 3 hours to get a full charge.
Q: Can I play recordings using a Mac computer?
A: Yes. We recommend VLC to play the recordings.
Q: How much recording time can a 256GB SD card store?
A: 40 hours.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here