Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Items that are damaged or tampered with
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Items must be shipped back within 30 days from the date of purchase. Items must be unopened and in their original packaging, or a minimum 20% restocking fee will be applied.
PRODUCT WARRANTY
All products carry a one-year manufacturer's warranty. You can exchange the product for the same item if it is defective. Defective issues include manufacturing defects, battery issues, or issues deemed defective by a tech support representative.
WHAT ARE THE REFUND OPTIONS?
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 6 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 106 South Church Street STE 4, McKinney, TX 75069
Free Parking located at McKinney Downtown Public Parking Lot 4
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- World's Thinnest Micro Voice Recorder
- Headphones, Plug-in Remote, Clip, USB Cable, Lanyard, Clip
Product Specifications
- Weight: 4.0oz
- Charge Time: 1 hour
- Time and Date Stamp
- Schedule Recording: Yes
- Mac or Windows Compatible
- VAR Detection Level: About 60dB
- Continuous or Voice-Activated Recording
- Product Dimensions: 0.91 x 1.92 x .21 inches
- Microphone Range: 40 feet in optimal conditions
- Storage Capacity: PCM-24 hrs, XHQ-144 hrs, HQ-288 hrs
- PC Interface: USB, Recording Format: MP3, Memory: 8GB
- Continuous Battery Life: PCM-25 hrs, XHQ-24 hrs, HQ-28 hrs
Frequently Asked Questions
Q: When the battery dies, how long should I leave it to charge?
A: It'll take 1 hour to charge up completely.
Q: When I'm ready to plug it into a computer to listen to the files, which program should I use?
A: For Windows or Mac users, the best free-to-download media player is VLC.
Q: How do I set the Time and Date for Windows or Mac computers?
A: Please refer to the quick start guide - Click Here
Q: Will I always need a computer to listen to my files, or can I listen straight from the device?
A: You can listen off the device using the included headphones.
Q: Can I delete files directly from the unit?
A: Yes.
Q: Can this unit be voice-activated?
A: Yes.
Q: Can I listen to the recordings on my iPhone?
A: Yes, using the OTG USB-C Cable LINK
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here
- Date and Time Stamp Software for Windows Computers: Click Here
