Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Cell Phone Software
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 5 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Estimate shipping
Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- Key Fob Hidden Video Recorder
- USB Cable
Product Specifications
- Audio: Yes
- Weight: 1.5oz
- Nightvision: Yes
- Time and Date Stamp
- Charge Time: 3 hours
- Video Resolution: 1080P
- Frame Rate: 30fps~1080P
- Mac or Windows Compatible
- Video Storage 64GB: 6 hours
- Product Dimensions: 3.0 x 1.5 x 0.6 inches
- Continuous Battery Life: 1 hour 45 minutes
- Photo Resolution: 4032 x 3024, Photo Format: JPEG
- PC Interface: USB, Video Format: .AVI, Memory: Up to 64GB Micro SD Card
Frequently Asked Questions
Q: I can't find the port to plug it into the computer or the SD Card slot. Where is it?
A: On the side with the key is where it's located. On the bottom of the device, press down and slide it towards the silver lanyard hole and then wiggle it up and out of the device, and now under the key, you will see the charge port and the SD card slot.
Q: Which media player do you recommend for playback?
A: We highly recommend that you download VLC Media Player it's a free download and works with Windows and Mac computers.
Q: When charging, is there an indicator to let me know when it's fully charged?
A: Yes. An LED blinks while charging and turns off when it is fully charged on the device's face.
Q: Can the device Date/Timestamp the recordings?
A: Please refer to the quick start guide - Click Here
Q: How long does the battery last?
A: 1 hour and 45 minutes.
Q: How far can the Night Vision reach?
A: 2-3 feet.
Q: Does it record sound?
A: Yes.
Q: How long does it take to charge?
A: It takes about 3 hours to get a full charge.
Q: Can I play recordings using a Mac computer?
A: Recordings are in .AVI, so yes. You can use QuickTime, iTunes, or VLC to play the recordings.
Q: How much recording time can a 64GB SD card?
A: 6 hours.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here