Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Items that are damaged or tampered with
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Items must be shipped back within 30 days from the date of purchase. Items must be unopened and in their original packaging, or a minimum 20% restocking fee will be applied.
PRODUCT WARRANTY
All products carry a one-year manufacturer's warranty. You can exchange the product for the same item if it is defective. Defective issues include manufacturing defects, battery issues, or issues deemed defective by a tech support representative.
WHAT ARE THE REFUND OPTIONS?
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 6 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 106 South Church Street STE 4, McKinney, TX 75069
Free Parking located at McKinney Downtown Public Parking Lot 4
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- Micro Stick Voice Activated Recorder
- USB Charging Cable
- USB-C OTG Cable
- User Manual, 1-Year Manufacturer's Warranty
Product Specifications
- Weight: 3.5oz
- Memory: 32GB
- Charge Time: 2 hours
- Time and Date Stamp
- Loop Recording Feature
- Integrated Built-in Magnetic
- Password Protection (Windows Only)
- iPhone or Android USB-C compatible
- Mac or Windows PC USB Compatible
- Product Dimensions: 3 x .6 x .8 inches
- Continuous or Voice-Activated Recording
- Max number of recording files: 9,999 files
- Operating environment temperature: 32°F to 104°F
- Battery Life Voice Activation Mode:120 Days Standby
- Microphone Range: over 40 feet in optimal conditions
- Battery Life Continuous Mode: 168 hours (7 Days HQ)
- Battery: 3.7V Rechargable Li-Polymer 1200mAh 4.44Wh
- Storage Capacity: PCM-96 hrs, XHQ–576 hrs, HQ–1152 hrs
- Record Quality: 705 Kbps-PCM,128 Kbps-XHQ, 64 Kbps-HQ
- Continuous Battery Life: PCM- 3.5 days, XHQ–5 days, HQ–7 days
- PC Interface: USB, Recording Format: HQ-MP3, XHQ-MP3, PCM-WAV
Frequently Asked Questions
Q: After being plugged into the computer, which software should I use to play the audio?
A: We recommend VLC Media Player, a free download off the internet.
Q: Does this unit have voice-activation? Does it increase the battery life?
A: Yes, you can set it to record only when it hears a sound. The Micro Stick will go into a low power state to conserve battery up to 120 Days in SVOS mode.
Q: Can recordings be date and time-stamped?
A: Please refer to the quick start guide - Click Here
Q: How long does the battery last?
A: The initial battery lasts for 7 days in continuous recording mode and up to 120 days in voice activation mode. But the continuous battery life does vary depending on recording quality. HQ–7 days, XHQ–5 days & PCM- 3.5 days depending on the preset.
Q: Will the files play on a Mac? I don't have a Windows PC.
A: Yes.
Q: Will the files play on a smartphone? I don't have a Windows PC.
A: Yes. The included OTG USB-C cable can connect to any iPhone or Android device with a USB-C connection
Q: Does the Micro Stick have loop recording?
A: Yes. When this feature is enabled, the Micro Stick recorder will record up to 9,999 total files and, when this is full, will cycle indefinitely over the oldest recording.
Q: What is the max file length of each file?
A:1 Hour
Q: Should I use the password protection mode if I want to listen to the recording on a Mac or smartphone?
A: No, the password protection mode, which, when enabled, protects the recording behind a customized password, will prevent the recorder from communicating data to a Mac or smartphone. Only use this mode if you plan to listen to the recording on a Windows computer only.
Q: I deleted all the files using my Mac computer, but now it won't record anymore. What happened?
A: Most likely, what happened is that the last step: emptying your trash folder, was not completed. Once you plug the device in and go to move the files to the trash, you also need to navigate to your trash folder and empty it before you unplug it from the computer; otherwise, those files are still actually there, just hidden.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here
