Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 5 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- Zetta Max IR Surveillance Camera 160° Field of View
- 5V DC Adapter, USB Cable
Product Specifications
- Weight: 4.1oz
- Time and Date Stamp
- Charge Time: 6-8 hours
- Infrared Distance: 10 feet
- Lens: 160° FOV, Audio: Yes
- Mac or Windows Compatible
- Video Resolution: 720P or 360P
- Video Storage 256GB: 200 hours
- Continuous Battery Life: 12 hours
- Frame Rate: 30fps~720P, 30fps~360P
- Product Dimensions: 4.0 x 2.25 x 1.0 inches
- PC Interface: USB, Video Format: .AVI, Memory: Up to 256GB Micro SD Card
- Standby Battery Life: 180 days **PIR triggering and power-saving mode enabled**
Frequently Asked Questions
Q: How much average battery life can I expect?
A: You can get up to 12 hours of battery with motion detection or continuous recording modes. You can also set the device to record based on body heat triggering, which will put it on standby for up to 180 days.
Q: I bought a 64GB/256GB card, but it's not working.
A: Please download the Zetta Widget to format your SD card - Click Here
Q: What field of view will I get?
A: 160-degree.
Q: What is the video quality?
A: 720P.
Q: How does the device detect movement?
A: Through the Zetta Widget, you can set the unit to use a passive infrared sensor to detect heat like a driveway alert kit does or a motion sensor for an alarm system. This helps cut down on false alerts and allows for maximum battery life. If you use just the motion detection preset, it'll work off visual changes in the environment - Click Here
Q: I did the custom settings for different triggers, but it didn't record the event. What happened?
A: The device utilizes a PIR trigger, a vibration trigger, or an audio trigger customized through the widget. Since the triggers can sometimes kick on when nothing is there and miss crucial events, it's recommended to only use this mode once you've done a few tests in the area you will be using this hidden camera.
Q: How good is the audio on the device?
A: In a quiet environment, you can expect a 10-15 foot radius to capture audio clearly. All environments are different, though, and it's recommended to perform a few tests to ensure that the audio will capture what you need.
Q: How good is the video? Can I see License Plates?
A: This unit is not built to capture license plates specifically. In the right situation, at the right height, and in optimal settings (daytime), you may be able to get a license plate. The camera records at 720P resolution. We recommend performing a test run and adjusting the camera's location to make sure you can get the data needed.
Q: I want to use it to protect my car. Will it still work on a hot summer day?
A: The device can still work at 113°F; beware that it will be hotter inside a car. We recommend parking your car in the shade if you absolutely need to use this device on a hot summer day.
Q: Why is the night vision not working?
A: The night vision mode is not a default setting; to turn this mode on, make sure the device is set in custom setting mode and turn on infrared in the Zetta Widget Software - Click Here
Q: How well does the night vision work?
A: 10-15 feet.
Q: How do I set the time and date stamp?
A: Please refer to the quick start guide - Click Here
Q: What's the largest SD card I can use?
A: 256GB.
Q: Can I download my videos on a PC and a Mac?
A: Yes.
User Guides
- Quick start guide: Click Here
- Zetta Max Configuration Software: Click Here