Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 4 pm, Monday - Friday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Estimate shipping
Product Details
What's Included?
- Quick Start Guide, 1 Year Manufacturer's Warranty
- Android Recovery Stick
- Lifetime Software Updates
- Supports Phones or Tablets
Product Specifications
- Android Versions Supported: 1.0 to 13.0
- Compatible USB phone cable required: Yes
- Android 8 will not support 3rd party apps at all
- System Compatibility: Windows Vista, 7, 8, 10 and 11
- You will need the passcode for the phone to use the Android recovery
- Androids running Knox are not supported for deleted information recovery
- System Requirements: 1.33 GHz processor, 1 GB RAM, 200 MB hard drive space
- If the phone is using Android software 5.0 or higher it will need to be rooted first before it can recover deleted data
Frequently Asked Questions
Q: Do I need the phone passcode?
A: Yes
Q: I have Knox on my phone. Is it supported?
A: No
Q: Will this support 3rd party apps?
A: No
Q: Will this work on a Mac?
A: No, you must use a PC to use the software.
User Guides
- User Manual: Click Here
- How to recover data for Android devices: Click Here
- How to Root your Android devices: Click Here
- Offline Updater Instruction Video: Click Here
- Download Offline Updater: Select the Phone Recovery Stick offline updater: Click Here
Support
- Monday - Friday 09:00 am to 5:00 pm MST
- Website Support: Click Here
- Email: support@pbn-tec.com
- Phone: 1-801-803-5152