Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Cell Phone Software
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 5 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- DIY 1080P WIFI Nanny Camera Kit
- USB Cables x 2, Rechargeable Battery x 1, Extended Li-ion Battery Pack x 1
Product Specifications
- Weight: 2.9oz
- Stream Quality: 4K
- WIFI Signal: 2.4Ghz
- Time and Date Stamp
- Charge Time: 3-4 hours
- Lens: 90° FOV, Audio: No
- Video Resolution: 1080P
- Frame Rate: 25fps~1080P
- Application Name: MXCAM
- Mac or Windows Compatible
- Video Storage 256GB: 200 hours
- Motion Detection Distance: 20 feet
- Continuous Battery Life: 1 hour
- Extended Battery Pack Life: 40 hours
- Phone App Support: Android or iPhone
- Product Dimensions: 2.75 x 1.05 x .5 inches
- PC Interface: USB, Video Format: AVI, Memory: Up to 256GB Micro SD Card
Frequently Asked Questions
Q: What sort of viewing angle does this camera get?
A: 90-degree.
Q: Is WIFI necessary for me to use the device?
A: WIFI is not required except for initial setup (time and date, motion recording, etc..), connecting via WIFI from your smartphone, and then again to alter settings after that.
Q: How can I see recordings?
A: There are two ways to view recordings: removing the SD card and plugging it into a Windows or Mac computer to view and manage files there or through the MXCam application. You can view two types of recordings from the application: those you've recorded from the Live Stream and those on the SD card.
Q: What would be the best video player program to watch these files on my Mac or PC?
A: We recommend VLC Media Player.
Q: How do I set the time and date stamp?
A: Please refer to the quick start guide - Click Here
Q: Does this item record audio?
A: No
Q: Does this product work with 5Ghz Signals?
A: No, only 2.4Ghz.
Q: What is the maximum Micro SD card memory it can store?
A: 256GB Micro SD Card.
Q: What is the application to download?
A: MXCAM
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here