Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Cell Phone Software
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 5 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- World's Thinnest Micro Voice Recorder
- Headphones, Plug-in Remote, Clip, USB Cable, Lanyard, Clip
Product Specifications
- Weight: 4.0oz
- Charge Time: 1 hour
- Time and Date Stamp
- Schedule Recording: Yes
- Mac or Windows Compatible
- VAR Detection Level: About 60dB
- Continuous or Voice-Activated Recording
- Product Dimensions: 0.91 x 1.92 x .21 inches
- Microphone Range: 40 feet in optimal conditions
- Storage Capacity: PCM-24 hrs, XHQ-144 hrs, HQ-288 hrs
- PC Interface: USB, Recording Format: MP3, Memory: 8GB
- Continuous Battery Life: PCM-25 hrs, XHQ-24 hrs, HQ-28 hrs
Frequently Asked Questions
Q: When the battery dies, how long should I leave it to charge?
A: It'll take 1 hour to charge up completely.
Q: When I'm ready to plug it into a computer to listen to the files, which program should I use?
A: For Windows or Mac users, the best free-to-download media player is VLC.
Q: How do I set the Time and Date for Windows or Mac computers?
A: Please refer to the quick start guide - Click Here
Q: Will I always need a computer to listen to my files, or can I listen straight from the device?
A: You can listen off the device using the included headphones.
Q: Can I delete files directly from the unit?
A: Yes.
Q: Can this unit be voice-activated?
A: Yes.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here