Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Items that are damaged or tampered with
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Items must be shipped back within 30 days from the date of purchase. Items must be unopened and in their original packaging, or a minimum 20% restocking fee will be applied.
PRODUCT WARRANTY
All products carry a one-year manufacturer's warranty. You can exchange the product for the same item if it is defective. Defective issues include manufacturing defects, battery issues, or issues deemed defective by a tech support representative.
WHAT ARE THE REFUND OPTIONS?
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 6 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 106 South Church Street STE 4, McKinney, TX 75069
Free Parking located at McKinney Downtown Public Parking Lot 4
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- WIFI Security Camera with Rotatable Lens
- 3pc Mounting Bracket, 3M Magnet, Carrying pouch, SD Card Reader, USB cable
Product Specifications
- Weight: 1.8oz
- Audio: Yes
- Lens FOV: 120°
- Live Stream: 4K
- WIFI Signal: 2.4Ghz
- Time and Date Stamp
- WIFI Connection: Yes
- Charge Time: 3-4 hours
- Video Resolution: 1080P
- Frame Rate: 15fps~1080P
- iOS and Android Compatible
- Mac or Windows Compatible
- Application Name: StarEye
- Night Vision Distance: 20 feet
- Video Storage 256GB: 750 hours
- Continuous Battery Life: 5 hours
- Motion Detection Distance: 25 feet
- Phone App Support: Android or iPhone
- Product Dimensions: 3 1/8 x 1 3/4 x 0.6 inches
- PC Interface: USB, Video Format: .MP4/HVEC, Memory: Up to 256GB Micro SD Card
Frequently Asked Questions
Q: Can I receive push notifications to my phone?
A: No, the app cannot send push notifications. However, an image will be saved with a time stamp when motion is detected so you can know when something has happened.
Q: Can I wear the camera on my shirt?
A: Yes, connect the 3M Magnet to the camera, and you can easily attach it to a shirt or pocket. To record, slide the switch to the on position, and it also has a 5-hour battery life.
Q: Can I view through the camera on my phone, even when I'm away from the area?
A: Yes. As long as the camera is connected to the internet through your home or office WIFI, you can log in and see a live stream from wherever you may be.
Q: When I plug the SD card into the computer, I'm not able to access the images from motion detection. How can I download those pictures?
A: You'd need to download the pictures to your smartphone or tablet through your wireless connection with the camera, first, and then share them through Dropbox, Google Drive, or another file-sharing service to get the images to your computer. Please check out our Quick Start Guide for help in that process.
Q: Does this product work with 5Ghz signals?
A: No. Only 2.4Ghz.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here
