Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Items that are damaged or tampered with
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Items must be shipped back within 30 days from the date of purchase. Items must be unopened and in their original packaging, or a minimum 20% restocking fee will be applied.
PRODUCT WARRANTY
All products carry a one-year manufacturer's warranty. You can exchange the product for the same item if it is defective. Defective issues include manufacturing defects, battery issues, or issues deemed defective by a tech support representative.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 6 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- Ultra Spy Watch Hidden Camera With Nightvision
- USB Cable
Product Specifications
- Weight: 3.7oz
- Frame Rate: 30fps
- Charge Time: 4 hours
- Time and Date Stamp
- Video Resolution: 1080P
- Lens: 65° FOV, Audio: Yes
- Mac or Windows Compatible
- Video Storage 32GB: 4 hours
- Continuous Battery Life: ~90 minutes
- Photo Resolution: 12MP 4032x3024, Photo Format: JPEG
- PC Interface: USB, Video Format: .AVI, Internal Memory: 32GB
- Product Dimensions Watch Face: 2.0 x .59 inches, Strap Dimensions: 10 x 1.0 inches
Frequently Asked Questions
Q: Is this device compatible with Windows?
A:Yes
Q: Which way is up on the camera?
A: The camera is located at the 6 position on the watch, but the camera is right side up if the 12 is on the bottom and the 6 is on top
Q: Which media player do you recommend for playback?
A: We highly recommend that you download VLC Media Player it's a free download and works with Windows and Mac computers.
Q: How do you set the time and date?
A:Open the settime file on the device, you can also turn the in video time stap on and off
Q: How long does the battery last?
A: 90 minutes.
Q: How long does it take to recharge?
A: 3 to 4 hours.
Q: How do I set the time on the watch?
A: The 3 position is a dial that you pull out and twist to set the watch's time.
Q: Do motion detection recordings have their own separate folders like the video, audio, and photos?
A: No, it saves the motion detection recordings in with the regular video recordings.
Q: Will it record audio while it's recording video?
A: Yes, it will.
Q:My watch gets warm. Is this normal?
A: Yes.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here
