Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Items that are damaged or tampered with
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Items must be shipped back within 30 days from the date of purchase. Items must be unopened and in their original packaging, or a minimum 20% restocking fee will be applied.
PRODUCT WARRANTY
All products carry a one-year manufacturer's warranty. You can exchange the product for the same item if it is defective. Defective issues include manufacturing defects, battery issues, or issues deemed defective by a tech support representative.
WHAT ARE THE REFUND OPTIONS?
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 6 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 106 South Church Street STE 4, McKinney, TX 75069
Free Parking located at McKinney Downtown Public Parking Lot 4
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- 64GB Micro SD Card
- WIFI Security Camera
- Solar Panel Attachment
- USB-C Charging Cable
- Camera Mounting Bracket and Screws
- Solar Panel Mounting Bracket and Screws
- User Manual, 1 Year Manufacturer's Warranty
Product Specifications
- Audio: Yes
- Weight: 7.5oz
- Two-Way Audio: Yes
- Time and Date Stamp
- Phone App: Tuya Smart
- Charge Time: 8-10 hours
- Lens: 120° FOV, Audio: 2-way
- Standby Battery Life: 365 Days
- Cloud Storage Subscription: Yes
- Night Vision Distance: 30-35 feet
- Motion Detection Distance: 20 feet
- Stream Quality: HD/SD dual stream
- Video Resolution: 2304 × 1296 - 3MP
- Phone App Support: Android or iPhone
- Product Dimensions: 2.8 x 2.5 x 3.8 inches
- Dimensions of Mounting Base: 3.4 x 2.2 x 1.1 inches
- PC Interface: USB, Video Format: .MP4, Memory: Up to 128GB Micro SD Card
Frequently Asked Questions
Q: Does this device record without WIFI?
A: No, you will need to set the WIFI for this unit to record correctly.
Q: Does this camera work with 5GHz WiFi signals?
A: No. This device only supports 2.4GHz.
Q: Will I be able to see in complete darkness?
A: Yes, up to 35 feet.
A: No, the device is rechargeable and once the solar panel is set up, regular sun will automatically keep the camera charged.
Q: Where can I find tech support for the application?
A: Right in the app! This device offers in-app tech support.
Q: Can I use the AI features without the subscription?
A: No, but you can still raise or lower the sensitivity of motion detection to help with your surveillance needs.
Q: How does the Security Camera get installed?
A: It comes with a mount that can be screwed into any flat surface. The camera has a screw mount, with a rounded bulb so the camera can be spun around for the best viewing angle.
Q: How does the Solar Panel get installed?
A: It also comes with a mount that can be screwed into any flat surface. It will also have a rounded mount for adjusting the angle to get the most sun.
Q: Is a monthly subscription required for this camera?
A: No. Setting up the camera and all basic functions and settings are available with no requirement for subscription.
