Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Professional Voice Changer Telephone Kit
- Cell Phone Software
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 5 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturers Warranty
- Mini Micro Stick Voice Activated Recorder
- USB Cable, Headphones, Metal Clip, Battery Pack, Lanyard
Product Specifications
- Weight: .64oz
- Charge Time: 2 hours
- Time and Date Stamp
- Battery Life: 12-16 hours
- Record Quality: 128 Kbps
- Battery Pack Weight: .70 oz
- Mac or Windows Compatible
- Product Dimensions: 2.5 x .8 x .5 inches
- Continuous or Voice-Activated Recording
- Microphone Range: 40 feet in optimal conditions
- Product Dimensions with Battery pack: 4 x 1.5 x .5 inches
- PC Interface: USB, Recording Format: MP3, Memory: 8GB
- Battery Pack Requirements: 4 AAA Batteries **Not Included**
- Battery Life Playback: 4 hours, speaker, 10 hours, earphones
- Battery Pack Life: 120 hours recording, 35 hours playback using the speaker
- Storage Capacity: PCM-24 hrs, XHQ–144 hrs, HQ–288 hrs, SP-576 hrs, LP–1152 hrs
Frequently Asked Questions
Q: After being plugged into the computer, which software should I use to play the audio?
A: We recommend VLC Media Player, a free download off the internet.
Q: Does this unit have voice-activation? Does it increase the battery life?
A: Yes, you can set it to record only when it hears a sound. However, it does not go into a low power state to conserve battery.
Q: Can recordings be date and time-stamped?
A: Please refer to the quick start guide - Click Here
Q: How long does the battery last?
A: The initial battery lasts for 12-16 hours, but it comes with a battery pack that can push it to 120 hours!
Q: Will the files play on a Mac? I don't have a Windows PC.
A: Yes.
Q: I deleted all the files using my Mac computer, but now it won't record anymore. What happened?
A: Most likely, what happened is that the last step: emptying your trash folder, was not completed. Once you plug the device in and go to move the files to the trash, you also need to navigate to your trash folder and empty it before you unplug it from the computer; otherwise, those files are still actually there, just hidden.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here