Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Items that are damaged or tampered with
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Items must be shipped back within 30 days from the date of purchase. Items must be unopened and in their original packaging, or a minimum 20% restocking fee will be applied.
PRODUCT WARRANTY
All products carry a one-year manufacturer's warranty. You can exchange the product for the same item if it is defective. Defective issues include manufacturing defects, battery issues, or issues deemed defective by a tech support representative.
WHAT ARE THE REFUND OPTIONS?
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 6 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 106 South Church Street STE 4, McKinney, TX 75069
Free Parking located at McKinney Downtown Public Parking Lot 4
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- Ultra Spy Watch Hidden Camera With Nightvision
- USB Cable
Product Specifications
- Weight: 3.7oz
- Frame Rate: 30fps
- Charge Time: 4 hours
- Time and Date Stamp
- Video Resolution: 1080P
- Lens: 65° FOV, Audio: Yes
- Mac or Windows Compatible
- Video Storage 32GB: 4 hours
- Continuous Battery Life: ~90 minutes
- Photo Resolution: 12MP 4032x3024, Photo Format: JPEG
- PC Interface: USB, Video Format: .AVI, Internal Memory: 32GB
- Product Dimensions Watch Face: 2.0 x .59 inches, Strap Dimensions: 10 x 1.0 inches
Frequently Asked Questions
Q: Is this device compatible with Windows?
A:Yes
Q: Which way is up on the camera?
A: The camera is located at the 6 position on the watch, but the camera is right side up if the 12 is on the bottom and the 6 is on top
Q: Which media player do you recommend for playback?
A: We highly recommend that you download VLC Media Player it's a free download and works with Windows and Mac computers.
Q: How do you set the time and date?
A:Open the settime file on the device, you can also turn the in video time stap on and off
Q: How long does the battery last?
A: 90 minutes.
Q: How long does it take to recharge?
A: 3 to 4 hours.
Q: How do I set the time on the watch?
A: The 3 position is a dial that you pull out and twist to set the watch's time.
Q: Do motion detection recordings have their own separate folders like the video, audio, and photos?
A: No, it saves the motion detection recordings in with the regular video recordings.
Q: Will it record audio while it's recording video?
A: Yes, it will.
Q:My watch gets warm. Is this normal?
A: Yes.
User Guides
- Quick start guide: Click Here
- How to format device memory: Click Here