Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Items that are damaged or tampered with
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Items must be shipped back within 30 days from the date of purchase. Items must be unopened and in their original packaging, or a minimum 20% restocking fee will be applied.
PRODUCT WARRANTY
All products carry a one-year manufacturer's warranty. You can exchange the product for the same item if it is defective. Defective issues include manufacturing defects, battery issues, or issues deemed defective by a tech support representative.
WHAT ARE THE REFUND OPTIONS?
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 6 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 106 South Church Street STE 4, McKinney, TX 75069
Free Parking located at McKinney Downtown Public Parking Lot 4
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
What's Included?
- Quick Start Guide, 1 Year Manufacturer's Warranty
- Android Recovery Stick
- Lifetime Software Updates
- Supports Phones or Tablets
Product Specifications
- Android Versions Supported: 1.0 to 13.0
- Compatible USB phone cable required: Yes
- Android 8 will not support 3rd party apps at all
- System Compatibility: Windows Vista, 7, 8, 10 and 11
- You will need the passcode for the phone to use the Android recovery
- Androids running Knox are not supported for deleted information recovery
- System Requirements: 1.33 GHz processor, 1 GB RAM, 200 MB hard drive space
- If the phone is using Android software 5.0 or higher it will need to be rooted first before it can recover deleted data
Frequently Asked Questions
Q: Do I need the phone passcode?
A: Yes
Q: I have Knox on my phone. Is it supported?
A: No
Q: Will this support 3rd party apps?
A: No
Q: Will this work on a Mac?
A: No, you must use a Windows computer to use the software.
User Guides
- User Manual: Click Here
- How to recover data for Android devices: Click Here
- How to Root your Android devices: Click Here
- Offline Updater Instruction Video: Click Here
- Download Offline Updater: Select the Phone Recovery Stick offline updater: Click Here
Support
- Monday - Friday 09:00 am to 5:00 pm MST
- Website Support: Click Here
- Email: support@pbn-tec.com
- Phone: 1-801-803-5152