Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Items that are damaged or tampered with
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Items must be shipped back within 30 days from the date of purchase. Items must be unopened and in their original packaging, or a minimum 20% restocking fee will be applied.
PRODUCT WARRANTY
All products carry a one-year manufacturer's warranty. You can exchange the product for the same item if it is defective. Defective issues include manufacturing defects, battery issues, or issues deemed defective by a tech support representative.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 6 pm, Monday - Saturday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Estimate shipping
Product Details
What's Included?
- 64GB Micro SD Card
- WIFI Security Camera
- Solar Panel Attachment
- USB-C Charging Cable
- Camera Mounting Bracket and Screws
- Solar Panel Mounting Bracket and Screws
- User Manual, 1 Year Manufacturer's Warranty
Product Specifications
- Audio: Yes
- Weight: 7.5oz
- Two-Way Audio: Yes
- Time and Date Stamp
- Phone App: Tuya Smart
- Charge Time: 8-10 hours
- Lens: 120° FOV, Audio: 2-way
- Standby Battery Life: 365 Days
- Cloud Storage Subscription: Yes
- Night Vision Distance: 30-35 feet
- Motion Detection Distance: 20 feet
- Stream Quality: HD/SD dual stream
- Video Resolution: 2304 × 1296 - 3MP
- Phone App Support: Android or iPhone
- Product Dimensions: 2.8 x 2.5 x 3.8 inches
- Dimensions of Mounting Base: 3.4 x 2.2 x 1.1 inches
- PC Interface: USB, Video Format: .MP4, Memory: Up to 128GB Micro SD Card
Frequently Asked Questions
Q: Does this device record without WIFI?
A: No, you will need to set the WIFI for this unit to record correctly.
Q: Does this camera work with 5GHz WiFi signals?
A: No. This device only supports 2.4GHz.
Q: Will I be able to see in complete darkness?
A: Yes, up to 35 feet.
A: No, the device is rechargeable and once the solar panel is set up, regular sun will automatically keep the camera charged.
Q: Where can I find tech support for the application?
A: Right in the app! This device offers in-app tech support.
Q: Can I use the AI features without the subscription?
A: No, but you can still raise or lower the sensitivity of motion detection to help with your surveillance needs.
Q: How does the Security Camera get installed?
A: It comes with a mount that can be screwed into any flat surface. The camera has a screw mount, with a rounded bulb so the camera can be spun around for the best viewing angle.
Q: How does the Solar Panel get installed?
A: It also comes with a mount that can be screwed into any flat surface. It will also have a rounded mount for adjusting the angle to get the most sun.
Q: Is a monthly subscription required for this camera?
A: No. Setting up the camera and all basic functions and settings are available with no requirement for subscription.