Description
HOW DO I RETURN?
- Visit our returns center - Click Here
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- If your item is eligible for a return or exchange, select that product
- Once your request is approved, you will get a confirmation email with shipping guidelines
WHAT ITEMS ARE NON-REFUNDABLE?
- Bug Detectors and Counter Surveillance Products
- Android Recovery Stick, iPhone Recovery Stick
- GPS Trackers, GPS Service Plans, GPS Activations, or Accessories
- Standard and Priority Overnight Shipping and 2-Day Shipping
WHAT ITEMS ARE RETURNABLE FOR REFUND?
- Most items are returnable within 30 days from the date of purchase. Items must be unused, in resalable condition, and in their original packaging, or a 20% restocking fee may be applied
- Items sent back without an RMA # are subject to a 40%-60% restocking fee
PRODUCT WARRANTY
All products carry a 1-year manufacturer's warranty and can be exchanged for a different product within the first 30 days of purchase. After 30 days of the initial purchase, you can exchange your product for the same item if you have any issues.
WHAT ARE THE REFUND OPTIONS?
- Refund as a store credit
- Refund to the original payment method
HOW SOON WILL I GET MY REFUND?
Once your returned item is received and inspected, you will be notified within 48 business hours by email that the refund has been completed. Refunds can take 7-14 business days to show up in your account.
MY QUESTION IS NOT ADDRESSED
If you have any queries regarding your return or refund, reach out to us at orders@spycentre.com.
CONTACT US
- Hours: 9 am - 4 pm, Monday - Friday
- Toll-Free: 1-800-292-7748
- Email: orders@spycentre.com
POPULAR LINKS
STORE LOCATION
- 2301 N. Central Expy, Ste 152 Plano, TX 75075
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Product Details
GPS Data Plan
What's Included?
- User Manual, 1 Year Manufacturer's Warranty
- Extended Life Miniature GPS Tracker
- USB Cable, Activation Included
Product Specifications
- Weight: 5.8oz
- App: 3DTracking
- Alerts: Text or email
- Charge Time: 3 hours
- GPS Antenna: Internal
- Battery Type: Rechargeable
- Web-Based Mapping System
- Position Accuracy: 2.5 meters
- Weatherized IP67 Waterproof
- System Updates: Every 2 Minutes
- Operating temperature:-4°F to 176°F
- Battery Life: Up to 6 months on standby
- Tracker Product Dimensions: 3.61 x 1.71 x 1.14 inches
- View or Download Reports: Speeding, start/stop, geo-fence, etc
- Signal Type: LTE/4G network and broad GNSS support, including GPS, Glonass, Beidou, Galileo, and QZSS
Frequently Asked Questions
Q: What is the best place to install the device?
A: Using the magnet allows the device to be external to the vehicle so that the signal can bounce off the pavement to the sky. If the device is surrounded by metal, the signal may be weaker and prevent communication.
Q: Is it possible to track down the tracker if it's not moving?
A: When the tracker comes to a stop, it will update its position and then go to sleep to conserve battery life. It will not move again unless the device detects movement, allowing you to track down the last known location of the device.
Q: Can you explain GSM localization and how it works?
A: Sometimes, a signal can get lost. This could be due to various factors, such as a bridge, buildings, or areas of poor coverage. When this occurs, the device will send the data utilizing GSM and the SIM card. This information will be less accurate but functions as a fallback so that the device is still able to give a general position in the area.
Q: Is it able to store history so I can see where the tracker has been?
A: Yes. Utilizing the calendar feature will give access to stored historical information that can be displayed on a map for any day within the last 12 months.